Each Elena Elias jewel is made to order to ensure a sustainable and environmentally conscious business practice. Please allow up to four weeks from ordering for each piece to be finished and sent to you. For any urgent orders, or to see what is available to post immediately, please contact the studio.

Please keep in mind that as all jewels are made by hand to order, availability cannot always be guaranteed. Express turnaround may require an additional fee.

No refunds or returns are accepted, however pieces may be exchanged within 14 days of purchase should the piece be be returned in perfect condition and original packaging, all subject to the final discretion of the artist. Custom pieces and rings made to order cannot be exchanged, so please take care to size rings carefully prior to ordering.

All rings can be made specifically to size. As a guide, we have four standard sizes; S ~ 48, M ~ 52, L: ~ 6, XL ~ 60.  For assistance in sizing outside of this, please contact the studio.

All orders within Australia are posted via Express Post.

To add insurance to your package, please contact the studio when ordering.

The studio is not responsible for any duties or taxes on international orders. Please check with your country’s import regulations prior to ordering to be aware of any taxes that may be charged.